We recluctantly look at Bob's each time additional furniture is needed at our home. The pieces in the main sale area are well displayed, and help is easy to find. (Sometimes too easy, as the sales help work on commission and can be bohersome.)
The back area, known as "The Pit" (terrible name with bad connotation) is laid out more warehouse style with discounts on sofas, chairs, bed frames, and dining room furniture. Some items are damaged, while others are discontinued or were floor models. Largely we found the pieces in this area to be discounted yes, but overpriced for the quality and styles represented.
Someone interested in a more traditional look may be able to find good values at this store. Anyone looking for a more modern, updated look in their home is best going elsewhere.