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Bobby & Steve's Auto World - 40 Reviews - 8100 Flying Cloud Dr, Eden Prairie, MN - Gas Companies Reviews - Phone (952) 944-1690
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Bobby & Steve's Auto World

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8100 Flying Cloud Dr
Eden Prairie, MN 55344
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(952) 944-1690
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Reviews

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Best

I work in the restaurant industry and know how important customer service is. I just wanted to say they did a fantastic job. Most times people don't take the time to point it ou...

Worst

I've been satisfied with Bobbie & Steve's and was consistently using them since '02 for mainly oil changes and routine maintenance the past 9 years. \r \r Although I've heard fr...

Editorial review from Citysearch 4/1/2013

As my wife and I were waiting in a long car wash line on last Sunday, your employee rapped on our window and offered us a $2 coupon as an apology for the wait. First we talked about how nice it was of Bobby & Steve s. Then we talked about what we should do with the coupon. We decided. My wife went inside to buy something. She returned to the car and we talked about what she'd bought. All that attention to other things shortened the perceived wait by quite some time. Smart move, Bobby & Steve! more

Editorial review from Citysearch 4/1/2013

Excellent service staff. Brought my Jeep in this morning for an oil change and to have an odd noise that's been bugging me checked out. They told me what was wrong and all the choices I had. Very thorough. I was still in and out within an hour, even after they fixed the problem and did an oil change. Their lounge upstairs was an awesome place to hang out and eat my breakfast while I waited too. Will def be back. more

Editorial review from Citysearch 3/14/2013

The customer service here is exceptional. They are willing to work with you and answer all of your questions. more

Editorial review from Citysearch 3/7/2013

Just wanted to say thanks for the excellent service you provided. Without you guys, who knows how long I would have been stranded on the side of the highway. more

Editorial review from Citysearch 2/28/2013

My power steering was starting to give me issues when I had enough and took it straight to B&S place. They found out what the problem was, fixed it and had me back on the road in no time. more

Editorial review from Citysearch 2/22/2013

Quick and to the point!! The technician looking at my Volvo knew exactly what to look for and I was overall very pleased. more

Editorial review from Citysearch 2/13/2013

I work in the restaurant industry and know how important customer service is. I just wanted to say they did a fantastic job. Most times people don't take the time to point it out or take it for granted. Thank you, your service was much appreciated. more

Editorial review from Citysearch 1/1/2013

Bobby & Steve's: You saved me today. Lately, my life has seemed out of control. Well, out of my control. My relationship with my husband had become a place of anger and frustration. The relationship with my family? Not much better. I got to work this morning and just sat in my car, crying. I was trying to decide whether or not to stay. Not leave and go home but to leave. Run away. Just go and not look back. more

Editorial review from Citysearch 1/1/2013

I just had my vehicle in to replace brake light/bulb. Just wanted to let everyone know that even on New Years Day, Bobby & Steve's has exceptional staff working. They were very friendly and took care of my concerns asap. The location is very convenient and I even learned that they do pick-ups for nearby businesses so I will definitely be taking advantage of that for my next oil change, as I work right across the street. Again, great job, great customer service. Be back soon! more

Editorial review from Citysearch 1/1/2013

I just wanted to take a minute to give ""kudos"" to the staff at your location. I called around 6:20 last night after going to my car after work and finding it wouldn't start. From the tow driver to the service desk person to the car wash person, they couldn't have been any friendlier! It was under 2 hours from the time I first called to walking in my door at my house in Eden Prairie after having a new battery installed!\r \r Customer service often leaves a lot to be desired these days, but your staff was great! An employee walking in from outside even held the door open for me on my way out! \r \r Anyway, you have a good crew working there! I'm so glad I made the call to your business when my car wouldn't start. I'd never been there before, but I will definitely be back! more

Editorial review from Citysearch 11/21/2012

Every time I've been at your station, everyone has been wonderful. Today, someone helped me put air in my tires. From the person who greeted me when I walked in, to the fellow who helped me (Steve, I think), everyone was terrific. Your station reminds me of home -- which is a true compliment. Great work. Thank you. more

Editorial review from Citysearch 11/21/2012

I had a problem with a low tire while I was in Minnesota over the weekend. I had a hard time finding someplace to get air in my tire. I called one of your stores and they gave me directions to the store in Eden Prairie. I just want to say your mechanic was very generous in coming out to give me a hand. I noticed this was a full service garage with real air hose outside. You don't see many ""gas stations"" like this anymore. I commend your company for renewing this service! Thank you! more

Editorial review from Citysearch 10/29/2012

Just a note of appreciation and recognition for the excellent customer service I received from Bobby & Steve's last night. The technician was very efficient and competent as well. I received professional and prompt service regarding an emergency electrical/battery issue that was diagnosed and repaired very quickly. As usual, my experience with the staff and service technicians at this location was very positive. They truly seem to appreciate our business. We will continue to be loyal customers of Bobby & Steve's. more

Editorial review from Citysearch 10/20/2012

Last week, I had an issue with my Honda that needed some attention. Being relatively new in the area, I called a neighbor for a recommendation on where to go to have it checked out. They recommended Bobby and Steve's. We were not disappointed one bit with their recommendation. The problem was handled promptly after the part was received, the staff was exceptionally friendly, and the price was just right. In a world where good customer service seems the exception rather than the rule, I appreciate genuinely friendly service immensely. We are very happy to learn of your services and will be recommending you to others we know! Thank you! more

Editorial review from Citysearch 10/20/2012

I came across an old note I wrote to myself, to call or write about the exceptionally great service I received back in July. I really appreciated the service I received from Austin, Stephen and a 3rd person whom I did not write on my note, but unfortunately, thought I would remember. The automobile service I have received has been great and comforting in these hard times. more

Editorial review from Citysearch 10/16/2012

Please know that I have received great service at Bobby & Steve's for years. This past week, however, I received outstanding service that I simply had to share with you. more

Editorial review from Citysearch 10/16/2012

I want to express to you what Great Customer Service you gave to me and my daughter on the repair of her Jaguar! It was very much appreciated! You never know what to expect when it is two women asking for help from a service station. When my daughter got out of school last night, we came over at about 10:15pm. Everyone was very nice and her vehicle was fixed the next morning. We really appreciate the loaner car for her to get to school in the next day too. Thank you again for your awesome Customer Service! more

Editorial review from Citysearch 10/16/2012

Great Job, guys/gals at the shop! I got an oil change and had my car detailed. When I got it back, it was immaculate!! For the affordable price, I will definitely be bringing it back in for more services. Thanks again for your quick and superb service, Bobby & Steve's! I will be passing on the good word to everyone I know. more

Editorial review from Citysearch 10/16/2012

Hello! I just wanted to send you guys a big thanks for repairing my 2005 honda accord last night. Although it was a small task such as adjusting a nut on my upper control arm, it has been one of my biggest headaches and biggest weight off my shoulder. I have been dealing with this ""unknown"" pulling in my wheel for months and vibration that nobody seemed to be able to figure out, they all just assumed it was an alignment issue etc. I took it to your facility as a last ditch effort to get it figured out, and of course, you did what I thought you would do within minutes! Your shop is a little out of the way since i live in Eagan, but, I have had nothing but good luck from your facility and will now make you my repair shop of choice and go the extra distance... I think my mechanic was Mike but i'm not 100% sure. Thanks again for your knowledge and experienced mechanics! more

Editorial review from Citysearch 10/16/2012

I've never had better service than at Bobby & Steve's. They are so thorough and detailed when it comes to simple tasks, like oil changes and tire rotations. One of their best services is picking up and dropping my car off at my work place. It's unbelievably convenient! Great place. more
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