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Bob Mills Furniture - 32 Reviews - 2004 E 42nd St, Odessa, TX - Furniture Parts Reviews - Phone (432) 362-0488
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Bob Mills Furniture

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2004 E 42nd St
Odessa, TX 79762

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(432) 362-0488
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Reviews
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Best

My sales representative, Walker, was great. He didnt hassle me into buying things I didn't need and he was not pushy like some can be. He was efficient and helpful and I appreciat...

Worst

We have bought approximately 10 thousand dollars worth of furniture at the Odessa Bob Mills store over the past year or two. The product is of good quality and the prices are fair...

absolutely the worst 1/24/2013

We have bought approximately 10 thousand dollars worth of furniture at the Odessa Bob Mills store over the past year or two. The product is of good quality and the prices are fair. The problem lies within the terrible and I mean horrible customer service. They promise to call you back and at least 9 times out of 10 they do not do what they say the will. Every piece of furniture they delivered to us was damaged, so they had to take it back and bring another set. It was a huge ordeal every single time. I could live with that but the fact that they look right at you or talk to you on the phone and assure that they will call you back with whatever details or info you need, and then never do it is just unacceptable. I will cut up my Bob Mills GE card and never buy there again. I will tell every person I come in contact with that they are not a good business and do not give a d@^^$ about the customer. more

efficient and helpful 8/9/2011

My sales representative, Walker, was great. He didnt hassle me into buying things I didn't need and he was not pushy like some can be. He was efficient and helpful and I appreciated it. more

Large selection. 8/2/2011

very professional, friendly, smily face, clean store, large selection on everything.....fully satisfied on prices more

We were greated with kindness.. 7/29/2011

We were greeted with kindness as soon as we entered the store. more

It was a great experience. 7/28/2011

It was a great experience. You had what I wanted in stock. next day delivery, Salesman was good. Delivery and set up drivers were on time, clean, and fast. more

Salesperson was informative and knowledgeable. 7/25/2011

Great! Salesperson was informative and knowledgeable. Delivery personell were friendly and virtuous to our desires. They made it happen! more

Great experience 7/22/2011

It was a great experience, we had been in several times looking so when we went in we knew what we wanted. It was handled in a quick and professional manner. more

Excellent experience 7/20/2011

our experience was excellent and the salesman we worked was the reason we decided to buy from your store he was knowlegeable and helpful we will buy again thank you more

Awesome people! 7/18/2011

Awesome people, good products.Good job. more

We will return 7/15/2011

We were very pleased with the help we got from the salesman, George I think was his name. When our furniture was delivered, the man called us and let us know when he was coming. Very nice man. We were very happy with the service we got. Will go back again. more

Great staff! 6/22/2011

Sales clerk was wonderful. I bought sofa, loveseat, cocktail table. more

Thanks 6/16/2011

The best experience we have ever had. There wasn't any thing negative about it. Anthony Gonzales was our sales person and he was pleasant and knowledgable. We purchased about $2500.00 worth of funiture and was loaded in about 30 minutes. The guys in loading were great. Thanks! more

just what I was looking for 6/13/2011

It was great. I came in with a specific piece in mind. The salesstaff directed me and answered questions I had. It was just what I was looking for. I have also received my free TV with no problems. Thanks. more

Excellent service from great people 6/3/2011

I enjoy shopping with you because of the value that you offer. Also, your people give excellent service. We have shopped with Mathis Brothers in the past and had such a difficult time getting deliveries at the promised time. They also did not have the reasonable prices that you offer. more

Easy to fine great furniture 5/31/2011

It was easy to find a bed. You did a great job explaining and answering questions. Delivery was quick and they were very nice. more

Very Knowledgeable 5/27/2011

Our salesperson was very knowledgeable and helped us find a mattress that was well within our price range. Thanks! :) more

Great Stuff 5/23/2011

"Great!!!! I had gone to two other stores before I came to Bob Mills. I wanted a new table and chairs. I should have came to your store first. I usually end up buying there anyway. I found a beautiful table and we are so pleased. It fits our room perfectly. I called back to the store after I had purchased it and asked Jerry Jo to measure the table for me. She quickly measured it and gave me the measurements over the phone. It is here and makes our room so beautiful. Two of the chair cushions were messed up. You promptly brought out two other chairs. Thanks for the great stuff. Sherrie Kimmel" more

Extremely Helpful 5/16/2011

Brandon was extremely helpful and kind to us as we shopped. Our shopping experience was very good. more

I would definitely recommend this place to anyone 5/11/2011

I bought my furniture from here and is was such a great experience. The sales man that worked with me was so polite and helpful. I would definitely recommend this place to anyone in need of furniture. more

Very Helpful 5/9/2011

I have nothing but positive things to say about this place. Everyone here has been so helpful and this I exactly what I look for when I go into a store. more
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