Al came to check my furnace when it went out thanksgiving day. He was very nice and gave me my options. The furnace was very old so I decided to replace it. Next, Michail came to show me my options, No hard pressure, just very nice. I chose to just replace only the furnace. Next came the teches. to replace it. Very good and fast. Had problem with my kitchen light when they were done. The electricians came almost before the techs left. The problem was my switch blew. They replaced it, fixed one of the lights that I had trouble with and put led lights in them that I had but have a lot of trouble doing. Fantastic!!!!!!!!!!!!!!! ,all of them. They were in and out very fast. They are all friendly and very helpful.