Really wonderful service; our carpets look so good - still, two months after our first cleaning by Blue Whale Carpet Care! Our GREAT! experience started with the phone call to find out more about the company's prices, services offered, etc. The customer service lady with whom I spoke was knowledgeable, friendly and professional. She answered all concerns and I decide to book an appointment. The next morning, they arrived for cleaning. Again, the 2 tech guys were friendly, professional, knowledgeable, and made some recommendations but was not pushy with the extra products. Overall, competitive prices, and the best carpet cleaning I ever had. !!!!