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Blue Ridge Family Physicians PLLC - 8 Reviews - 2605 Blue Ridge Rd 300, Raleigh, NC - Special Trade Contractors Referral Service Reviews - Phone (919) 787-3448

Blue Ridge Family Physicians PLLC

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2605 Blue Ridge Rd 300
Raleigh, NC 27607
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(919) 787-3448
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Blue Ridge Family Physicians PLLC - Raleigh, NC
Blue Ridge Family Physicians PLLC - Raleigh, NC
Blue Ridge Family Physicians PLLC - Raleigh, NC
Blue Ridge Family Physicians PLLC - Raleigh, NC

Reviews

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Best

All reviews seem negative

Worst

if you call to make an appointment,you can easily be on hold20-30 minutes. Dont know if I have ever seen an actual doctor. Went to one PA,who was super rude and rolled her eyes at...

Worst business ever!!!! 7/18/2011

I don't usually write reviews because I have no problems going straight to the source to make complaints, however, if you search the website, you will find absolutely no links for feedback. But you sure will see their phone numbers a million times. Whenever I call and ask to speak with someone in charge, all I get is a confused pause of silence and a "um, ok please hold.". Then they transfer me to a voicemail that Im sure never gets checked. I'm convinced that no one is in charge of this office as you can never find anyone to point feedback to. I have been going to my physician here for about 3 years and I absolutely love HER. If it wasn't for her, I'd have left on the first visit. And trust me, should she ever move practices, I will be right behind her. This office has the worst customer service of any business I have ever encountered. There are absolutely NO options to leave a voicemail, send a message, or even an email directly to your physician. You leave a message with the receptionist. Then she gives it to the nurse who calls you back to ask you to repeat the message and what it is that you need. Then the nurse tries to answer your question or recommend your next treatment option right there on the spot. After repeatedly telling the nurse that you would like to speak to your doctor regarding the matter because you have already been seen in the office by her for the same issue, the nurse may or may not finally agree to leave a message for the doctor to call you, or she will tell you that she will speak with the doctor and call you back. It's ridiculous! It's almost easier just to schedule another appointment so you can speak to your doctor personally, except that I refuse to give that office any more of my money than I have to. It has actually gotten to the point that I had to POSE AS A MAIL CARRIER just to get into the office to speak directly with her. Ps it took 5 minutes to handle more
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Owner Message

  • Blue Ridge Family Physicians provides health care services in Raleigh, N.C. Blue Ridge is a four- physician family practice. It provides routine screening and and is equipped to provide services including treadmill tests, flexible sigmoidoscopies, colposcopies, spirometry and nebulizers, cryotherapy, hearing testing, vision testing and minor procedures. It also offers gynecological examinations, occupational medicine and laboratory services. Blue Ridge Family Physicians makes 290 referrals to specialists including specialty services at Duke and UNC Hospitals, Wake Medical, Rex and Raleigh Community Hospital. Blue Ridge Family Physicians employs a diverse staff of qualified health care professionals..


    • Family Practice

    • Orthopedic Surgery

Additional information

  • Hours:

    Hours Mon - Fri: 8:00am - 5:00pm Sat: 8:30am-11:30am (acute vists) Closed (lunch) 12:30pm-1:30pm
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Northwest
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