I tried to redeem my groupon on March 5th. The groupon stated it expired on March 15th. There is NO mention of exclusion of alcohol or a minimum purchase if you use the groupon!. When I get to the restaurant, I tell the waiter I have a groupon and he tells me the alcohol is not included AND I have to purchase a minimum of $50!!!
We had to choose 2 more appetizers that we didn't want just to get up to the amount we needed.
When we were ready to pay our bill, I showed the waiter my groupon phone app and he said, ""we don't accept that. We must have a print out."" I told him I wanted to speak to the owner/manager. The owner came out and told me he was sick and tired of people coming into his restaurant wanting to eat for free and he wished he had never heard of groupon!!! He told me without a print out he would not accept it because he couldn't even be sure my app was a real groupon and not a forged groupon! I told him I understood him not having a bar code reader but he could write down my groupon number and it would be the same thing. He refused!
Then he tells me the groupon was not supposed to be good after January, that was a groupon company error not his, so I would have to take it up with them and he wasn't going to accept it! I was looking at an $87 bill to pay!!!!!!!!
I told him I wasn't paying the bill if he wouldn't take the groupon. He told me I was trying to threaten him with black mail and that he would call the cops if he had to!
I said, ""So if I give you a print out, are you going to accept the groupon?"" He finally said yes so I asked if I could use his printer. He said, ""Lady, this is not kinkos, no I don't have a printer you can use!"" It was pouring outside. I had to walk in the pouring rain, 2 blocks in 4 inch heels, to get a print out for this man before he would take $35 off our ticket.
I have never been so rudely spoken to or treated in my life. I told him I would not give him a good review. He said he could care less what I wrote about him. He said he wasn't in business to care, he was in business to serve good food.
I think this man has missed the whole point of ""groupon"". Build new repeat business! I will never go back nor will anybody I associate with want to go after I am finished telling them how we were treated.