My experience with Blackmon Mooring was pleasant from the moment I made the appointment. I set the appointment online, got an online discount, and received a confirmation in a matter of minutes. Roberto and his associate arrived right on time and were polite and professional. There were no surprise fees, no extra charges, and no hard core sales pitches. They got right to work and finished in a timely manner. I will not only continue to use this company, I will request Roberto's crew (crew 1535).