I was trying several winter coats in a dressing room with a help from a male staff. I had some questions on an APC coat I was trying, to which he could not answer, which was totally OK. Then he went off to get a help from seemingly the store owner to get the answer. Then to my surprise, I was asked to come out from the dressing room and to come to where they were, where the store owner and the other female staff were just chatting on random topics sitting on a sofa. Come on! I was a customer and they should have come to the dressing room where I was in and should have answered to my questions, instead of asking me to come to where they were. I was not expecting great customer service, but their customer service was way below my standard. Needless to say, this snobbish store owner didn't say any greeting words (like bye or thanks for coming) when I left the store after I bought the APC coat. I would go to other fine men's clothing stores in Seattle, where they offer better customer service with better clothing selections.
Cons: Poor customer service and high price a season old clothing