I went to the Black Cat this past weekend expecting to enjoy the Little Dragon concert. My friend and I drove all the way from Baltimore to DC. I purchased my tickets at ticketalternative.com two days prior to the concert. I printed out one ticket which I brought with me the night of the concert. I presented my printed ticket and ID to enter. The young man scanned my ticket twice and asked me to wait. When he returned he informed me that someone else had already used my ticket. I showed him the ticket confirmation that was sent to my email. He then accused me of being a scam artist. He was loud and EXTREMELY RUDE. As I tried to figure out the situation, he got louder and louder. Calling me a liar, a scam artist that just got caught. His behavior was completely inappropriate. What is even worst HE was the MANAGEMENT!
It was a huge inconvenience. My friend and I had to return to Baltimore because she is not going to leave me in a car while she attends a concert for 3hrs. We were both out $18.00 a ticket and EXTREMELY disappointed that we missed Little Dragon. If I showed him verification that the ticket was purchased by me, isn't it obvious that the scam artist would be in the concert. How effective is a policy to show ID with the ticket when someone got in with a ticket that had my name on it? I was HIGHLY offended and embarrassed to be called a scam artist when I had ALL proof including receipt that I purchased the ticket. Not to mention I missed one of my favorite bands because of your staff's inability to check IDs when scanning tickets. Even after calling ticketalternative.com, they sided with the venue because "they are their clients". So, it doesn't matter if you purchase your tickets honestly, it doesn't matter if you have your ID AND receipt of purchase, any ole person can intercept your ticket and simply arrive before you and you're labeled a scam artist... Meanwhile some hacker is gonna get in on YOUR MONEY.