My daughter had saved up money for months to purchase a pet hamster and all the accessories. Poor little thing had wet tail and was desperately sick by the fifth day we had her. In the interest of teaching my daughter that an animal is a responsibility, we took the hamster to Birds and Exotics (I know, a hamster?!!). Dr. Rainwater was wonderful, gave us our options, gave the hamster some pain meds and then called Petco and got them to pay for the euthanasia. They were very kind, sympathetic and very helpful.