I was certainly impressed with Birchwood Kennels. Not being from around here, I was desperately looking for a good quality kennel to board my two dogs with. After talking to David for about 30 minutes on the phone and asking him numerous questions, I made the trip down there for a visit. It was a clean, well-managed kennel with a wonderful staff. David spent over an hour showing me the facilty, answering my many questions and relieving any fears that I might have about boarding my dogs there in the future. So, when we did leave our dogs with them, I think I suffered more seperation anxiety about leaving them than my dogs did about being left there. HA! However, to help ease our minds, we were encouraged to call during our vacation to check up on them. Furthermore, when I went to pick them up ten days later, they looked well-rested, non-stressed and in wonderful condition. We will not hesitate to leave our dogs in their most capable hands for our next trip. Great job!!!!