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Billy Bob's Beds - 27 Reviews - 7350 Tezel Rd., San Antonio, TX - Other Reviews - Phone (210) 543-9100

Billy Bob's Beds

7350 Tezel Rd.
Ste. 105
San Antonio, TX 78250
(210) 543-9100
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Billy Bob's Beds - San Antonio, TX


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Very helpful customer service!!! There was a very handsome boy that came and helped me by the name of George!!! Very good experience!!


They lie so many times they say try it for 30 days and if u didn't like it bring it back but after u buy it they tell you you can't return it

Liars 7/17/2016

They lie so many times they say try it for 30 days and if u didn't like it bring it back but after u buy it they tell you you can't return it more

Amazing!!! 7/12/2015

Very helpful customer service!!! There was a very handsome boy that came and helped me by the name of George!!! Very good experience!! more

This place 7/6/2015

Awesome customer service more

Blown away 6/30/2015

Ok, so I've been meaning to write a review for about 3 days now and I'm finally writing one. This place is terrible what the heck. I walk in there and this 14 year old kid helps me, not knowing wtf he was doing. He said his name was George and just walked away?!!! This so called business is unprofessional and should hire big boys not little kids like George to help me. Never again will I shop here!!! more

Yawed 6/30/2015

This place is amazing, what are all u talking about, I bought a queen size pillow top for guess what , 299? I appreciate their wonderful and fair customer service it really warms my heart , so yall better shut up cuz my dawg Billy Bob runs this town baby!!!!!! more

Wow!!!!!! 6/30/2015

This place is fire, just like my new mixtape!!!!!! more

no good 4/2/2015

This place has the rudess poeple working there just look at there reviews proves my point ill never go there again to shop even if there prices are low. They dont care about there customers they just want your money. An they wont honor there ads an not even tell you about them. more

Do not waste your time and money!! 3/4/2015

Below is what I wrote to Serta directly. I believe it captures accurately what customers can expect if considering doing business with Billy Bob's Beds. "I would like to exchange the mattress and box spring for another that is softer. I purchased the iComfort Insight Everfeel and my wife and I cannot sleep on it as the mattress is too hard and painful for our backs. I would also like to bring to your attention and speak with someone about the horrible and abusive mistreatment that my wife and I experienced by a company named Billy Bob's Beds in San Antonio who you do business with. Quite frankly, I'm surprised that a brand name such as Serta would taint their reputation by having scam artists and disrespectful agents operate within their value chain. Please know that I am bringing this to your attention with the assumption that you are not aware that these scams and abusive treatment are happening under your nose. Take a moment and look at the reviews posted about this company. They are quite telling and represent my experience as well. I no longer desire to do any business with Billy Bob's whatsoever, and that includes exchanging the mattress through Billy Bob's. After the abusive tones and flat out misrepresentation by a person who identified himself as "Christian Mingle" (by the way that is a dating web site), I have concluded that this person is a sociopath who actually hates people, enjoys taking advantage of them, and has a penchant for mobster style intimidation. To sum it up: Billy Bob's uses predatory tactics against unsuspecting persons to steal their hard earned money. As such, I intend to pursue whatever redress that I have, both publicly and legally, to spotlight this thief and to have my mattress exchanged. Please consider my request to exchange the mattress at a more reputable business who sells your product. I implore you to look into Billy Bob's predatory practices and cease any dealings if you feel that the goodwill obtained from your brand name holds value worth protecting." more

Just terrible 4/19/2014

My kids and I shopped there. No customer service. Owner is rude beyond belief. I first thought he was joking w us but he was seriously just mean and evil. Don't shop there. more

DON'T GO HERE 10/5/2013

I went into the store tonight with my 1 year old knowing exactly what I wanted & able to pay cash. The first bed I tried I put my BABY on top of me & the man told me "no kids on the bed". Am I supposed to leave him on your dirty floor? (The place is disgusting.) Then he kept checking his watch every 30 seconds because closing time was 10 minutes away. I'm so glad I came home without a mattress & read the reviews. I will never go back there. more

There is no such thing as a great quality inexpensive mattress 4/10/2013

Billy Bob wants you to think that he csn sell you that $1000.00 mattress at a reputable furniture or mattress store cheaper. All major matress brands make mattresses with low quality coils that give out fast and low quality support foams and memory foams. BB insist they are selling you the same matress and of course its not. Great mattresses are expensive to make. A great queen matress would cost $800 to start. Your mattress is the most important piece of furniture in your home. If You have a good matress you would have no problem getting up in the morning. Don't skimp on your mattress. Skimp on your $150.00 tennis shoes or $800.00 purse. more

JOKE!!! 2/23/2013

We should've paid attention to ALL the horribly negative reviews we read about this so called "business"! Where do I even start with our horrible experience?! We were told about the low pricing this place advertised on the Ashley furniture set we were looking at purchasing. When we made the trip out to the store, we thought the place looked a little risky and we wanted to read up on it a little more. When we decided to save the extra money and purchase the set from here instead of Ashley directly, we decided to try to call Eric (who gave us information in the store) to verify everything. When I called the store number on the website, a man rudely answered "hello" as if he were being bothered. When I attempted to tell him I was looking for Eric with Billy Bobs, before I could even complete my sentence, he blurted out a phone number and hung up on me. When I called the number I THOUGHT I heard (because of course I didn't have a chance to grab a pen and note it), I got a cell phone automated voicemail. I decided to call the RUDE man back to verify the number and when he answered, I let him know that before he rudely hung up on me, I couldn't quite note the number and wanted to verify it considering when I called, I got a cell phone. He had the nerve to say "well is it not ok for people to operate businesses on their cell phones? Or why don't you tell me how you'd prefer for us to operate?"... I couldn't believe my ears! After telling this jerk what a complete JOKE I thought he was, in a very slow and patronizing way, he gave me the number again. When I finally got in touch with Eric, he apologized over and over and said he had gotten that complaint many times and gave me his word that he would make sure we were taken care of. Moving forward to delivery day: We were schedule for 9AM on a Saturday morning. We got a call at 9:15 saying they were finally on their way and would arrive in about 15 minutes. An hour goes by and nothing. When we called to figure out what was going on, the delivery guy said they had an issue more

Horrible Customer Service! 1/7/2011

Good: Nothing!. Bad: The customer service is horrible. I was insulted and spoken to terribly and I didn't even do or say anything to provoke it. I've never been treated like I was a piece of crap before this place. Needless to say I took my money and ran.. Improvements: Salesmen and an owner/manager who cares about their customers and treats them like people.. Other: Please don't go here. There are plenty of great businesses in San Antonio that offer great deals. And I have to say, it was nice going to another store and being treated like a person.. more

Huge selection of beds 12/22/2005

Billy Bob’s bed has a wide selection of beds. They have a variety of price ranges to fit anyone’s budget. I’ve never had any problems with the twin beds I’ve bought five years ago. They will be the first place I look at soon! Although, I do recommend having your own delivery method. more

Giant store of beds 8/7/2005

This is one of the biggest bed stores in San Antonio. They have all kinds of beds here and best of all, they are cheap! I’ve had my bed for 2 years without any major problems. The only gripe that I have is that my bed is a little squeaky but I can live with that. more
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Additional information

  • Hours:

    MONDAY THROUGH SATURDAY: 9:30am - 8pm SUNDAY: 11:30am - 6pm
  • Neighborhoods: