A friend and I (both from SC) were in Nashville for a concert, and decided to get a tattoo while we were there. Billy Joe's was the closest to our hotel so we headed there first. We stood around for 20 minutes, looking at their stencils (b/c that seemed to be the majority of what they had... 1 or 2 binders of custom work, but that was it), and they never acknowledged our presence. I will say that of the small selection of custom tattoo pictures they had available, they all looked pretty awesome. However, only 2 of the 5 or 6 people working there were doing tattoos at the time, and they never glanced our way, even when one of them was standing behind the counter right in front of us! Two of the workers who were just sitting around walked by us and didn't look at us or say anything. To an experienced tattoo artist, it should've been obvious that we actually wanted a tattoo and weren't just browsing, but they didn't even give us a ""We'll be with you in 15 minutes"" or anything. So we gave up and walked 7 more blocks to get to Black 13, and had an amazing experience and got amazing tattoos. The people at Billy Joe's lost good money and good reviews thanks to their ridiculously poor customer service.
Pros: The building is really cool.
Cons: They never acknowledged our presence.