This company has really helped us out and we've had some of the friendliest, most knowledgeable techs! Some of the problems we've encountered have brought out some amazing creativitity on their part. We had them out on a Sunday last winter and our tech was here for hours working on our heat. Our bill was incredibly small for that work!!!!!! We were shocked!
It's been so hot here and our unit has had a couple of problems, but mostly do to power surges. Joplins still comes right away (or tries very hard to)....and my bank account still has plenty of money in it. I really can't say enough good things about this company! I wish more companies were like this!