When I sprang another leak under my toilet I knew it was finally time to get all of my plumbing problems solved. I had some long overdue repairs to my bathrooms and kitchen that needed attention and my water heater was barely putting out any hot water anymore. I had my Dad coming to San Diego for a visit in 4 days so I had to get things taken care of right away. I did my research on Yelp and decided to have Bill Howe Plumbing come out to give me a quote as well as the other highly reviewed plumbing company on Yelp. I had the great fortune of having Rick Diamond come to my home to give me a quote for Howe Plumbing. I was impressed with his knowledge and professionalism from the moment he entered my home. On went the shoe covers and we began the tour of the many, many things that needed fixing. I was very impressed that he looked at what I explained needed fixing and then thoroughly explained all of my options with regards to possible repairs. He provided me with the knowledge that I needed, to make good decisions as to how to proceed within my budget. We went through all of my rooms and he addressed each repair individually and offered suggestions which were extremely helpful to me. In the end I had my water heater replaced with copper supply lines, had a new kitchen faucet installed, a new garbage disposal unit installed, had shut off valves and risers installed on all the plumbing fixtures, new tub plugs installed, as well as new toilet flappers on my toilets. After coming to my home to see the proposed work, he promised to have my estimate ready to go that same day, and as promised, he provided me with a typewritten estimate that very same day.
I had the ""other"" company come over to quote the same work and my experience was vastly different. Contrary to my experience with Rick, they had me writing down the pricing with my pen in hand and only offered me ""ballpark"" figures for low and high end pricing. The estimate that was given by the other company was vague and overpriced. It was immediately obvious to me that the service person from the competing company did not have the knowledge and professionalism that Rick Diamond so obviously had. I decided to go with Howe Plumbing and I am very, very glad that I did. We arranged for the repair to be done two days later since I had to notify my HOA that the water would need to be turned off. On the designated day, Rick showed up on time and began the extensive work that we had scheduled. He did a wonderful job installing my garbage disposal unit and new kitchen faucet. He even scraped off the calcium that had built up on my sink over many years so that my faucet and sink look like new. He did an amazing job installing 8 shut off valves throughout my condo under tight time constraints, and efficiently installed my water heater with safety straps. I was impressed with the pride that Rick takes in the work that he does and in the quality of his work. With Rick, you get what you pay for - and more! He is five stars all the way --- I'd give him an even higher rating if I could. Whether it was the smallest repair or the biggest repair, he gave each project his full attention and did a beautiful job. I just can't say enough about how wonderful he was to work with.
My experience with Howe Plumbing and Rick Diamond in particular was great. I will definitely use this company again for all of my plumbing needs. It is nice to know that there are professionals out there that take pride in their work and deliver what they promise....and more. My experience with this company, and Rick in particular, was great, don't hesitate to call them, you won't be sorry that you did.