I have lived in Philly, Harrisburg, Erie and now Pittsburgh. I have had to use an electronics repair shop everytime I move and I dread it deeply. Except this last time with Dixon's TV in Verona. When I dropped off my Plasma they told me they were very busy and it would be at least a week before they even look at it. Almost to the hour a week later they did call me with an estimate and eta on completion of repair. It took another week to get part in and installed and what they called a 24 hour burn in time. So I pickup my Plasma, the price they gave me over the phone was exact to the penny. Took it home and it worked great. I have no problem with taking 2 weeks to repair, as long as I am told up front. Which they did. The other TV shops I have used in the past always seemed like they were lying or making an excuse why it took so long and it was always someone elses fault. Well. I feel Bill Dixon is an honest hard working guy like the rest of us and doesn't need to make up stories and lie. Thats why he is so busy, and why he is celebrating his 40th year in January. I would recommend to anyone with anything that plugs in to the wall.
Pros: Almost everythign I guess
Cons: Can't seem to think of one.