The service at Bike Barn is FIRST CLASS! We initially went to Bike Barn in January 2011 to purchase a road bike that fit our very specific geometry requirements. After we discovered that the brand of road bike we were searching for was not carried by the Bike Barn, we reluctantly asked our service representative, Ryan, to help us locate the particular bike we were in search of. Not only did Ryan assist us in locating a dealer for the bike, but he graciously offered to answer the many pre-purchase questions and concerns we had. After we bought this road bike, we were eager to bring it to the Bike Barn to get a proper fitting done. We were not surprised to learn that the other bike dealer had assembled our bike improperly. The Bike Barn corrected the assembly mistakes with no extra charge to us! This kind of service is nearly unheard of in today's competitive retail industry!