My tip to people thinking about buying an auto from Big State Auto and Truck Sales, LLC on Shepherd Drive in Houston. Be very careful. I have been trying for over 9 months to get them to honor their warranty, and so far all they have done is deny, delay, misdirect, and avoid. If you search the internet for them, you will see I am not alone in my displeasure of their business practices. The State of Texas Department of Motor Vehicles that oversees car dealerships has had to come down on them because of their business practices. My tip to Big State; honor your written word. They say ""Feel SAFE with your purchase."" I feel anything but SAFE.