Some ""Big O"" employees from the 4183 Convoy St. store, came to our place of work, handing out ""Free Oil Change"" coupons. BIG Mistake! Though I have a regular mechanic, FREE is good! Right? WRONG! Upon dropping off my car, I get a call about 2 hours later from ""J.S."" at Big O, saying that I needed new wheel cylinders and, clutch fluid and an Oil Pressure sending unit. Wow! They can tell all that from changing my oil? Though I had just had some work done on the vehicle, I was stumped but told them to proceed, BUT to keep all the parts they say needed to be removed, so I might inspect them myself. So my ""free"" oil change cost me $429.00! Upon picking up my vehicle, I asked where the parts were that they replaced and was told to wait. I waited 40 FREAKIN minutes then was given what I was told was my Oil Pressure Sending Unit. 2 months later, I went to my regular mechanic and on a whim showed them the ""oil pressure sending unit"" that was presented to me from ""Big O"" and guess what. It was NOT even from my make and model of car! A VERY expensive lesson. My mechanic told me I was dupped big time. I called ""Big O"" several times to speak to the the owner, when asked why, I was put on hold and the owner was always busy or not in, so there was no resolve. My bad for being so gullible, so I cut my losses. If these guys can try to sell you something other than what you know you need, be careful. I was told this is the biggest SCAM in the world. Free oil....but bogus repairs that add to hundreds for unsuspecting consumers. They are VERY fast talkers with a decieving streak of sincerity. If they try to sell you anything other than what you know you need.....RUN. Granted I must take some responsibility for being naive, but....if it seems to good to be true....it is! Do not give ""Big O"" your money! RUN, RUN RUN AWAY!
Cons: Yes, they are ""CONS""