We have been to the Big O Fish House Restaurant a few times and have been satisfied with our experience. The food is good, but the ambiance leaves a lot to be desired. You order at a counter and then find a seat. You do have a wait person that takes care of drink orders and checks on you, but it's not a typical sit-down restaurant experience. They play nice background music--instrumental, piano, if I remember correctly. They also have a small store that you can buy fish items to take home.