I'm new to Richmond and came here based on the other reviews. I'm sorry I did, to say the least.
I had very long, layered hair and wanted something shorter and updated. I'm really not hard to please, and I brought in several pictures to give the stylist some idea of what I was looking for. I did not ask her to replicate a certain cut, just to create a cut generally along the same lines as those in the pictures. Basically, I was looking for something professional, but ended up looking like a high school cheerleader with a cut that doesn't share a single characteristic with any of the cuts I said I liked.
Also, the entire process from wash to dry took maybe 25 minutes. For someone with hair halfway down her back who is asking for a big change, that is simply ridiculous. Finally, I have never in my adult life had my hair cut without the stylist using a single product. I'm not sure what that was about, other than an attempt to save time. Incidentally, about 10 minutes into my cut, the receptionist notified the stylist that her next appointment was waiting.
I could go on, but in short, there was nothing positive about my experience at this salon and I'm not very happy about paying $55 for absolutely nothing.
Pros: Nice Receptionist
Cons: Everything Else