This salon is very unprofessional and unwilling to help. When I made the appointment, I told them that I had very dark hair and that I wanted highlights. They made the appointment anyway and it wasn't until I got there that they told me they could not highlight my hair because it was so dark. They were very short, even verging on rude. I did not understand this, so I went down the road to get a second opinion from another salon. They said they did not understand their reasoning and he highlighted my hair right there on the spot!