This is a review for Cat Connection, which is affiliated with Beverly Oaks Pet Resort. Approximately 11 years ago, I got a kitten from Cat Connection, because my old cat Ted died at the age of 18 years. I thought my other cat was lonely, so they gave me a cat that subsequently came home and bit a chunk out of my other cat's ear. I returned that cat, because obviously that wasn't going to work, and they gave me another cat. Shortly after that cat came to my house, he was diagnosed with neurotic behavior by the vet and given a sedative, because he was pulling the hair out of his tail. The medication seemed to work fine. However, for the better part of ten years, this cat urinated and defecated in the bathroom sink, in a shoe if it was left on the floor, and wherever he pleased. After numerous visits to the vet and purchasing additional larger cat boxes with and without lids, and literally having three cat boxes in my home at one time, purchasing a little $25 bottle of spray that was supposed to discourage this behavior, as well as switching to every brand of cat litter under the sun, it was determined his behavior was never going to change. Having undergone two open heart surgeries and breast cancer and the subsequent treatment for that, I tried...really tried to work with this cat. I loved him, and did care for him, but I was at my wit's end. After placing ads with Cat Connection and personal ads myself, I finally had to resort to returning him to Cat Connection. The person in charge at the time wrote me a lengthy two page letter indicating I was a horrible pet owner. She also made sure to tell the other employees at Cat Connection, and then recently, I found they had placed a posting using my full first and last name and stating that I did not care about the cat and returned him after ten years. They did not mention that I have two dogs and a cat who are well-adjusted happy pets. When I contacted the individual whose name appeared on the post, she denied she posted it, yet her name and a portion of her e-mail address was listed clearly on the post. Not every animal is suited for every home, and like people, some animals have emotional and other problems which are not as a result of the current owner. Who knows what happened to this little cat while with an owner prior to coming to my home. I really did the best I could, and I think that ten years of effort should not be so harshly judged by Cat Connection.