I use to always bring my car there. I had gotten a large maintenance done. The next time I needed an oil change I had to go to one of those quickie oil change places and they showed me my filthy air filter. I told them about the maintenance and they said it should have been changed then. So I went back to Bev Smith and they were like it could get that dirty in 3,000 miles. I don't think they ever changed it. Now I just can't trust them. The last time I was there I needed an electrical part and worked with a different woman. She was good, but I'm still sketchy. Not sure if I'll go back again.