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Better Business Bureau - 1 Reviews - 505 5th Ave Ste 950, Des Moines, IA - Business & Professional Associations Reviews - Phone (515) 243-8137

Better Business Bureau

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505 5th Ave Ste 950
Des Moines, IA 50309
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(515) 243-8137
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My husband purchased a Video Card on 8/15/2011 for $211.99. He went and return it on 8/21/2011 per our store receipt. Instead of doing a return credit they charged his credit card...

Best Buy on SE 14th, CAREFUL they DOUBLE Charge! 9/6/2011

My husband purchased a Video Card on 8/15/2011 for $211.99. He went and return it on 8/21/2011 per our store receipt. Instead of doing a return credit they charged his credit card again for the same amount on 8/20/2011, per our credit card statement. Then did one return credit showing date of 8/21/2011. THEY DOUBLE CHARGE OUR CREDIT CARD and show only one credit. BE AWARE of their method and check your credit card carefully! Will never buy from there again! Lost my trust in them. Currently we are in the process of disputing this issue with our credit card and will go in a get it straighten out at Best Buy. more
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