I fell for the $9.99/mo to the next 500 members advertised price however on arriving, I asked directly, "What's the catch?" Nothing, new location, one year contract, just want to get members in the door. I signed, went a number of times, received a gruelling session with a trainer that I was absolutely not cut out for despite his queries as to my fitness level beforehand, and didn't care for the open concept or my training session as a result. If I'm going to struggle, I'd rather not be on display for every member's viewing pleasure. As a result I paid monthly for a privilege I didn't use but that was my fault entirely. My issue arises out of a $25 fee that was charged mid billing cycle. Calling to find out what it was, I learned a) despite being 8 months into a year long contract at $9.99/mo I had a balance of $184; b) my contract was for two years and c) the $25 is an enhancement fee for upgrades and maintainance - for a new gym??? I agreed to none of this, nor would i have signed to a 2 year contract when my past experience is that my personal commitment wanes long before my contracts run out. I called the billing company and was sent a signed contract. Does it bear my sig in my handwriting? Sure does BUT the terms were read aloud by staff member as I initialled several times on a digital pad such as one does when using a credit card or signing for a UPS package and my signature at the end of the contract they sent is a poorly pixellated copy. Could I have been signing to different terms than what was being read to me, yes indeed.
Should you contract with this gym, don't go this route. Ask for a print out of the membership contract to sign and request THAT be scanned into their system.