We love our pool, and the design. The company we are not a fan of. They have been bitten by the economy, but cannot actually execute to a schedule. Represented by at 6-10 week projection, and the project actually takes 20+. Simple items caused big delays. Tile selected had to change, pebble finish had to be reselected, stone spillway not talked about until almost done. Water effect shown in computer drawing looked great, but what was supplied was really less than presentable. Work crews actually worked less than 30% of time on property, with little to know foreman/supervision until very last stage. Foreign pieces in the return system broke a valve. Makes for a very frustrating experience. In this economy where businesses like pool contractors need to be competative, makes me as an owner think the clock is ticking on this business, the signs of fiscal weakness are very apparant. I will say the pool itself when all the problems are sorted out is wonderful. The quality of the pool is great, but lack of site supervision and poor scheduling took its toll on our project leaving us tired and not willing to even talk to the company about getting certain things fixed. My aftercare will be by me.