We called Best Muffler yesterday and was told that we could come down and they would make the piece for my HD's tailpipe. That is would take a couple hours at most.
We arrived at 10AM. Was told that it would be no more than 2 hours and that it would depend on how long it took to make the 3 inch piece of metal with 2 holes drilled in it. They would call when they were done. At 2:30, we went back to the shop and low and behold, nothing had been done and he was busy on other vehicles. We waited another hour. We watched Mike work on other vehicles. Suddenly, it was done. It had taken them 15 minutes to make the part. (we watched). Then he charged us 50.00 for this piece. Since it took 15 minutes to make and it is 80.00 an hour charge, that works out to 20.00. Max that this should have cost was 35.00, and considering how long they made us wait (total of 5 hours), there should have been some compensation, or even an apology. There was none. Only go here if you want to be ripped off, unless they only rip off women.
Pros: Bad location?
Cons: slow, big price