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Best Friends Pet Care Inc - 4 Reviews - 269 Red Schoolhouse Rd, Spring Valley, NY - Specialty Animal Services Reviews - Phone (845) 371-4000

Best Friends Pet Care Inc

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269 Red Schoolhouse Rd
Spring Valley, NY 10977
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(845) 371-4000
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Reviews

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Best

It is always hard to board a pet but Best Friends makes it so much easier. We know our dog Jethro is in good hands and he seems fine when we leave him there so we know he's treate...

Worst

thought I try them for grooming. How disappointing......\r I had an 8am appointment and was asked what time I would like to come and get her. I said as soon as possible. When ...

Disappointing 9/17/2012

thought I try them for grooming. How disappointing......\r I had an 8am appointment and was asked what time I would like to come and get her. I said as soon as possible. When I called at 1030am I was told she'd be ready at 1pm. I said 1 I was not expecting that. I showed up at 1pm and she was just being worked on. I was very upset and was asking the girl behind the desk, how could this have happened? I had a 8am appointment, does that mean my dog has been in a cage for 5 hours. I would have dropped her off later, if you were that backed up. I was then advised since I didn't give a pick up time and others did they had to honor those times. Really???\r There was a gentleman behind the counter also as I was showing my anger and then he walked in the back. I then asked for a manager and what to do you know, the same gentleman came out from the back. I said so you heard why I am upset and he said yes. Well what kind of manager let's his worker take the wrath of an angry customer? more

Wouldn't use any other boarding facility 12/11/2009

It is always hard to board a pet but Best Friends makes it so much easier. We know our dog Jethro is in good hands and he seems fine when we leave him there so we know he's treated well. The staff is friendly and always seems to be happy to see him. Pros: They take a personal interest in your pet Cons: none more

Doggie Day Care 2/22/2006

What will they think of next??? I brought one of my dogs here for a grooming and was able to get a tour of the place while she was being pampered. I'm glad she didn't get to take the tour with me or I don't think she would have been willing to leave. What a wonderful place. The animals are treated very well and the "accomodations" are really superb. The staff is absolutely great and they make your dog feel so loved & well cared for. I was very pleased with the grooming my dog received and will keep them in mind if I need to board my dogs in the future. more

Pet Resort & Spa 7/19/2005

Best Friends Pet Care is a multi purpose facility. They groom, offer training and have a nice selection of foods, toys and pet supplies. My tour guide was very friendly and upbeat. They also offer a day camp for your dog. This is $18/day for dogs $12 for cats. I observed several same size (important) dogs having their play dates. They all looked happy. They offer one on one play time when you board your dog for $6/day. Dogs have their little "apartments" that have a bedroom and front area. These are really just cages stacked , not actual rooms but they appeared very clean. My dog hates other dogs so the proximity nixed this for him. Each cage has a goodie bag on the gate and each dog gets a lambskin "bed".They are fed Eukanuba Adult Maintenance though this would present a problem for me since dogs need to gradually wean to a new food if its not the one they're used to. There is a multi pet discount of 20% This was a very impressive place. No dogs were crying. The cats looked more
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Exceptional Care For Your Pets. Peace Of Mind For You.

Owner Message

  • Offering the best of all worlds, our boarding facility combines state-of-the-art accommodations and a professional pet-loving staff with a beautiful country setting – yet, we’re just minutes from the Garden State Parkway and I-287. Choose from all-day group play in our spacious doggy daycamp room, or one-on-one playtimes in a large fenced-in yard. Our all-suite Doggy Village is entirely enclosed for your dog’s safety and comfort, while Kitty City is a quiet sanctuary of multi-story condos. Located right at the state line, we serve pets, and people who love them, from both Bergen and Rockland Counties.

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    Best Friends Pet Care is the leader of the pack when it comes to the absolute best care for your cat or dog. With 42 centers in 19 states,including Walt Disney World,our state-of the-art facilities provide your pet with a safe,clean and fun environment. Whether your pet needs a scratch around the ear,a face to lick or a place to play,your best friend will be taken care of as if our own. For more than 20 years,Best Friends Pet Care has delivered the very best in pet care,from boarding and day camp to grooming and dog training. Exceptional Care For Your Pets. Peace Of Mind For You.

Additional information

  • Hours:

    Mon-Fri 7am-7pm, Sat 8am-5pm, Sun 3pm-6pm
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