Best Friend Veterinary Hosp

I have been taking my kids to Best Friends for 6 years now. \r \r I can't explain how delighted I am with their services. I have used them all.\r \r I used to work in a vet clinic many years ago so I drilled Dr. Sue before bringing my kids to her clinic. I have seen every vet that is there and feel comfortable with all of them. I have seen a few staff changes. And they keep getting good folks. My kids are always nervous going to the vet (aren't you when you go somewhere you don't want to be?) but the staff is fabulous about their treatment.\r \r My Boo (mixed breed dog) suffered from extreme separation anxiety and still does, but it very happy with everyone at Best Friends. Yes, it costs money. But the prices are very reasonable. My dog broke her foot, was treated for heartworm and severe intestinal distress. All were treated, and very well, by Dr. Sue and the staff. Boo loves the people there and I trust her judgement. Orin, one of my cats, had to be treated for a severe infection due to a bad bite on her neck from playing with Mayhem (my other cat) and she fell in love with everyone, too.\r \r Yes, vet bills can cost a bit. But a heck of a lot less that it would be for a human. It's an expense you have to pay with pets. But Best Friends is very reasonably priced and on par with others in the area. The thing that keeps me coming back, and bringing in pets that aren't even my own, is the staff. They are professional, knowledgeble, caring and just some good people. The doctors know their stuff and are great with the animals. Yes, they will recommend services. Yes, some of those services can be a bit pricey. But they don't force you to do anything and are truly understanding and sympathetic if something just can't be done And I have been scolded for not doing what I should have (stop feeding people food). It just reiterated the fact that they care about my kids.\r \r If ever I have a question, they are there. If I need a recommendation, they are there. If I need to hear something that I don't want to when it comes to my four-legged kids, they tell me.\r \r Not only do I recommend them but I would not consider anyone else. When I adopted my cats, I had to take them somewhere else for the mandatory shots and neuter/spay. Though the facility was nice, as was their staff and doctors, they weren't Best Friends.\r \r Best Friends is not only a best friend for animals, but for their owners as well and, unless an emergency required I take my services elsewhere, I would not consider another clinic now or in the future.\r \r Doreen Nye - VERY satisfied customer more

Because of location, my wife and I use this vet for our dog. Unfortunately they have come across very ""scattered"" and unprofessional every time we have used them. It is very frustrating to deal with the people there, but we are limited in our choices in Braselton (that I know of!). Pros: This vet is close to my home. Cons: Very unprofessional more

This Veterianry Hospital is great! They are very loving of animals. The Vet was very informative, answered all my questions, and took time during the visit with my pet. Pros: Great and caring staff. more

If you want someone who really cares about what happens to your animals don't go here. Best Friends is all about the money. sorry but I'm not trusting my babies to a place where it's okay to cut corners if it saves a buck. Pros: Example: best croissants in town Cons: Unethical more

I had an emergency with my baby on the weekend, when I called my vets office they were closed and did not have any emergency numbers, the recording just referred me to a location about 45 minutes away. I called Best Friend Animal Hospital and they seen me right away. I was afraid that it would be awkward because I was just coming there for an emergency, but it was not, everyone there was very friendly and showed a genuine concern for my pet. The vet was very very nice and answered all of my questions. I was told if I needed them further that they were also open on Sunday's which I thought was great. I would recommend this office to anyone who loves their pets. more

My pet almost died post a routine surgery. I called the # on the sheet in case of an emergency and no one answered until the next day. This cost us a very emotional evening as our pet was dying and the vet was no where to be found. Even if the vet had called to check in on her patient that evening it would have been nice, but nothing. We ended up at an emergency hospital where they saved our pets life as she was bleeding to death from a ruptured internal stitch. Best Friend Vet never offered us any compensation on our costs of having to find another vet save her patients life. more