I was looking for a cell phone and ther service at this Best Buy was really good. The assocaite was friendly and knowledgeable. He told me about the features and asked what type of things I was going to use it for and then told me about the other brands and how they stacked up. I was shown a map of the area and then by my secluded home. He wasn't unfriendly when I told him that I was going to think about it and do some more research. He told me that if I had any other questions to come back and he would be more than happy to help me as much as he could. He also told me that if I went online that the phones were cheaper, but that they would match the price if I brought in a printout of it...I'll remember that tip.