Crowed, unkempt, and kind of smelly. That is how I would describe the Best Buy in Pentagon City. I dont know, but I really wasnt comfortable in this store. Maybe I am spoiled. I used to live near a new Best Buy store where the ambience was more high-tech and much, much cleaner. The crew here really doesnt seem to know what advice to give. When I asked for help, they just pawned me off to other employees until I finally found someone who could help out...me sort of. But will this stop me from going there? Nope. Best Buy sometimes lives up to its name, and where the sales are, thats where youll find me.