Purchased a laptop there in mid November. Paid extra for installation of spyware and antivirus program. Was told all I had to do was plug it in and turn it on when I got home. Spent the next week trying to get on the net, trying to maintain a connection. Took it back the following week for a refund. A "geek" had to check it first to make sure it wasn't a computer problem; she told me in a rather haughty manner, "Works like a dream for me", then proceded to try to sell me additional memory cards. I asked her why I wasn't informed upon purchase that the memory may be insufficient, and she replied, "I don't know, I'm not the one who sold it to you". I asked to speak to a manager.\r
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The manager helped me to order a different laptop w/Windows XP instead of Vista (apparently, anyone who knows anything about computers knows this is an unstable operating system). This manager told me he didn't have that many problems w/Vista and that he wasn't aware of that many complaints. I heard
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