The audio install department at best buy sucks! They have a 5-point satisfaction guarantee on the wall on the install bay, One says "Your satisfaction is guaranteed", another says "We'll treat your car like it was ours" (paraphrasing) ...Well, thats a crock! My stereo, when 'completed' was loose and flopping around the install hole in the dash- When I asked the kid that worked there "Would you put this in your car?" He just walked away. Avoid these shiesters at all costs!