Only received 2/3rds of my order - 6 weeks late and even then it was completely unusable.
Ordered 6"" on-center, got 7"" on-center. Ordered swivel, got non-swivel. Ordered wall mount, got non-wall mount.
Now I am out of pocket shipping, customs and duty charges for the joy of waiting 8 weeks.
Their on hold music drove me to drink. My cell phone company confirms that I was on-hold (that's on the rare occasion that they picked up the phone) for a total of 4 and 1/2 HOURS!
Pros: Can't think of any
Cons: Can't list them all.