I went to this salon because my boyfriend's family went there and I had just moved to the area. The salon I used to go to was a small, but very nice salon and my stylist was like a friend to me, because I had been going to her for so long. When I walked into Bernard's the atmosphere was very cold, not warm and inviting like my old place. The colorist I went to barely spoke to me, but talked to the stylist sitting next to me the whole time. My color and cut were ok, but not really what I wanted. If you like a salon where the stylists barely talk to you and everyone acts as if they're better than you, than this is the place for you. This place is also way to pricey, especially for the treatment you receive.