Rick was a pleasure to deal with? as much of a pleasure as can be expected when you have sewage backing up into your basement. He got the main cleared quickly, then ran a camera down the pipe to show me where the problem was. I had an experience with another company before who had run a 2" drain cutter down a 4" pipe with a 6 month "guarantee", only to have to return and try a hard sell on a new sewer line. Rick saved me a ton of money over them because he gave me an honest quote, not an estimate, and didn't try to sell me anything I didn't need. A real class act! Thanks guys!