I went to the Bentz Eye Center last year for a contacts exam. First of all, the wait time was terrible. When I have a 10 o’clock appt, I expect to be seen at 10 o’clock, not 10:15 or 10:30. I have other things to do than sit around.
The receptionists seemed nice. The ones you see when you come in and the one you have to see on the way out to make another appointment. The other people that worked there, though, seemed... snobby for lack of a better word. They weren't warm at all.
The dr I saw was a young woman with a tongue piercing. She seemed nice, but distracted... or just fake. Either way, she was another non-warm person.
I don't know if I will return in the future.