Our rating for Bentley RV is zero stars. The sales agent, David, represented himself as having 30 years in the business and told us he was ""our"" agent in connection with our RV purchase. Then sold us an RV with serious defects that he failed to disclose. We were first time RV purchasers. On the first day, the slide motor died and we overheard their mechanic say to bang on it with a wrench. Needless to say the motor had to be replaced. Then on our first voyage, every system other than the engine failed (hot water, electricity, refrigerator, propane, etc.). When we got home we called Bentley RV and expressed concern they sold us a lemon with no return call to offer repair services. We took it to another repair shop and learned there was a water leak in the side wall of the coach that was present for some time and were told Bentley RV had to have known about the leak which cost us quite a bit of money for repair costs. It also took more than 3 months to obtain our license plate and multiple phone calls to learn Bentley RV was holding it hostage claiming we owed a miscellaneous charge related to the replacement of the slide motor. It took a complaint to the DOL and a DOL investigator going to Bentley RV to pick it up. The DOL investigator reported they had another investigation against the company and Bentley RV lied about refusing to release the license plate to us. Bentley RV retaliated by turning us over to collections for the $100 misc. charge when they cost us more than a thousand dollars in repair costs. They have terrible customer service and no integrity as a business owner.