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Benjamin Franklin Plumbing - 85 Reviews - 355 E Warner Rd Ste 4, Chandler, AZ - Construction & Repair Reviews - Phone (480) 812-1855
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Benjamin Franklin Plumbing

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355 E Warner Rd Ste 4
Chandler, AZ 85225
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(480) 812-1855
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Benjamin Franklin Plumbing - Chandler, AZ
Benjamin Franklin Plumbing - Chandler, AZ
Benjamin Franklin Plumbing - Chandler, AZ

Reviews

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Best

The entire team at Benjamin Franklin did an excellent job in performing their duties. I highly recommend Kristin J Jared C ...

Worst

I called Benjamin Franklin because there was a sticker on our old water heater to call Brewer if under one year and Benjamin Franklin if over one year. We built our house 3 years ...

PURCHASED AND INSTALLED MASTER BATHROOM MOEN FIXTURES 11/14/2018

The entire team at Benjamin Franklin did an excellent job in performing their duties. I highly recommend Kristin J Jared C Trevor H Thank you, Bill more

Plumbimg 10/23/2018

service was great more

Replace Kitchen Faucet 10/20/2018

I would like to rate the team that helped me get a new Delta Kitchen Faucet a "10" The scheduling was excellent. Carey and Catrina were very helpful in scheduling a quick appointment. My Service Pro was John. John is certainly a credit to Benjamin Plumbing. He selected a new faucet for me and my kitchen. It was a new Delta "Black colored" faucet that matched. Thank you so much. I would certainly recommend Benjamin Plumbing. more

water heater analysis and repair 9/13/2018

The repairman was very professional and explained each step he took and showed the failed parts to me as he removed them from the heater. He completed the job in a timely manner and explained that the warranty that was on the heater was not transferable to a new owner. I was disappointed but it was not his fault. I would recommend the individual and the company. more

Great service 8/28/2018

Trever came out the same day I called for service. He did a through inspection of my whole house and gave me prices up front. He was very courteous and cleaned up when finished. more

Post Review for Service 8/27/2018

Technician Joe Middleton provided great service in replacing our kitchen faucet on 8-24-18. He answered all my questions, was knowledgeble, courteous, and cleaned up the 'work zone' before he left. He made sure all was working well, the pressure & temperature, ie...Well done Joe!! Thank you more

Joe Middleton 8/19/2018

Joe was very nice. He came to help with the kitchen faucet. He was honest , explained what needed to be done, told us up front what the cost would be. He talked to us about water softener and gave us something to think about. I will use Benjamin Franklin again, thanks to Joe. more

Benjamin-Franklin-Plumbing-Construction-and-Repair 8/18/2018

The Benjamin Franklin personnel were very professional and considerate. They gave me an honest assessment of the problem and a couple of solutions. They gave me the pros and cons of each. The work was completed ahead of the time line that I was given. They were very careful about not doing damage and wore shoe covers anytime they were inside my home. I highly recommend Benjamin Franklin Plumbing to anyone with plumbing problems. more

impressive 8/4/2018

I am an employee for b.f.p. I have been working with them for a year now, recently I was involved in an entire replumb project for one of our customers And again experienced somthing that I have rarely seen in over 20 years as a plumber. To start I would like to personally thank "jose,mickey,dakota,tony,jesse,richard, And jarred. Late in the afternoon on a Friday I was still working in a customers home replacing all the drain lines Wichita involved all three bathrooms,the kitchen and laundry room. We had removed the concrete floor and had dug out dirt for s3veral data including absolutely huge holes in the customers yard. rather than call it a day and leave our customer with a huge mess and limited use of their plumbing the crew showed up. One by one the front door knocked and another Ben Franklin plumber came in and without a word went to work. All of them stayed until 10 oo'clock and we were able to complete the job. Impressive! Teamwork at its finest!! This has happened several times since employment and it was never expected. more

Great Company 8/1/2018

Best plumbing service ever. Have been using Benjamin Franklin Plumbing for years and never had a complaint. I will always use Benjamin Franklin Plumbing for all my plumbing repairs. more

Plumbing Issues Resolved during Annual service 7/16/2018

I had a great deal of work done during my annual service agreement visit. Even had the pipes cleaned/blown out as the camera view of the underground pipes indicated standing water. Even tho it was a bit costly, it was the best service ever and I feel confidant that my situation at my house is clearly in the best condition possible. And thus I feel that the service I received was worth every penny. And the gentlemen who were here each day went above and beyond professionalism. Dekota, Mikey, Tim and Jesse are always welcome in my home!!!They represented Benjamin Franklin Plumbing better than anyone would expect. Services were thoroughly explained and clarified whenever asked.. A terrific company with outstanding individuals working for them... more

Best plumbers 7/10/2018

Always a pleasant experience when dealing with this company, from the phone personnel to the plumbers. Your plumbers are always neat, clean and very respectful and helpful. more

Plumbing 7/3/2018

Paul did a great job fixing our toilet more

Great service 6/28/2018

My window for service was 8am - noon so I was very pleased when Kristin called at 7:55am to tell me Paul would be arriving shortly. Service was draining our water heater and Paul completed the task in less than an hour. Paul was very polite and conscientious. more

Best of the best 6/28/2018

We have used Ben Franklin Plumbing for years. The plumbers and office staff have always been totally helpful and professional. We wouldn't go anywhere else. more

Kudos to my service team!! 5/26/2018

Just had my annual maintenance service completed by Ben Franklin Plumbing. My assigned team included Dekota and Katrina. KAtrina did an excellent job keeping me informed when Dekota would arrive and made changes to my account profile to ensure I'm kept informed on job status. Dekota was prompt courteous and very knowlegeable regarding replacement system options and upgrades along with pros and cons to help our decision process. We have worked with this team before and are always pleased with the level of service they both provide. Kudos to Dekota, Katrina and Ben Franklin Plumbing for outstanding service and attention to detail to ensure our customer satisfaction. more

got the job done on a bad day 5/23/2018

Trever was informative and very helpful when our water heater leaked all over the garage. The restoration company he recommended showed up while he was still there, and they worked well together. Good job! more

Call Another Company 5/8/2018

I called Benjamin Franklin because there was a sticker on our old water heater to call Brewer if under one year and Benjamin Franklin if over one year. We built our house 3 years ago and the waterheater went out. After researching,the unit has a warrantee for 6 years,so I call the number on the unit and they will facilitate the warrantee. Called and they said there would be a $70 service charge and the rest would be be taken care of under warrantee. Well, uptop arriving, the "plumber" (sales person), went through our house telling us everything we needed to get done, giving us estimates for random things for over $10,000. I was told to replace the water heater under warrantee, it would be $932 (A far cry from the $70 service call).Then I was given estimates for their superior heater of $2,200. First of all, $2,200 for a water heater is highway robbery. I was being pitched the 12-year service plan that came with it. I asked for just a water heater and not a service plan and was first told that it was not available. Then after talking (more like bargaining, I felt like I was at a car dealership) I was offered a 9-year plan, then 6-year plan. It was 3:30PM on a Friday and at this point just wanted hot water for the family over the weekend. I went with the 6-year plan and hot water heater (against my better judgment). I should of called someone else from the beginning, but was originally told the old water heater would be covered under warrantee and did not know until late Friday that it would actually be $932 to "be covered". I do not like the bait and switch tactics,the high sales pressure environment and needing a simple water heater replaced and being pitched thousands of dollars in other equipment, replacing stuff we had that was new. I can count 3 different times I was lied to or deceived by the person on the phone and the plumber. Highly disappointed. more

Satisfied Customer 5/8/2018

Paul responded quickly (next day) and professionally to repair a leaking main water valve. Phenomenal service! more

Yearly review 5/2/2018

Jairo was very thorough in the inspection & took the time to explain what he found in detail. Kristen and Carey were both very helpful in setting up the appointment and explaining our options. more
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Providing Arizona with the highest degree of plumbing services, maintenance and installation. Based in Chandler, AZ. Call (888) 991-6695.

Owner Message

  • Ben Franklin Plumbing offers our clients on-time plumbing service, replacement and repairs done right the first time with courtesy, convenience, cleanliness, competence and character. We're the industry experts on all things plumbing and plumbing installation.

    Benjamin Franklin Plumbing offers you an in-depth review of plumbing related products and repair techniques, so that you can make informed decision on your plumbing needs. Each and every day we strive to provide the highest level of professional service, unsurpassed honesty and integrity you expect from a licensed plumber.

    The following is a list of plumbing products we provide and service:
    Water Heaters
    Water Conditioning/Softening
    Drains and Drain Cleaning
    Sinks
    Toilets
    Faucets
    Pumps
    Tubs/Showers
    Disposals
    Pipes and Sewers

    Call Ben Franklin Plumbing today at (888) 991-6695.

Additional information

  • Hours:

    Daily 24 Hours
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