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Benjamin Franklin Plumbing - 38 Reviews - 7664 Market St, Wilmington, NC - Plumbing Contractors Reviews - Phone (910) 313-3188
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Benjamin Franklin Plumbing

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7664 Market St
Wilmington, NC 28411
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(910) 313-3188
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Benjamin Franklin Plumbing - Wilmington, NC
Benjamin Franklin Plumbing - Wilmington, NC
Benjamin Franklin Plumbing - Wilmington, NC
Benjamin Franklin Plumbing - Wilmington, NC
Benjamin Franklin Plumbing - Wilmington, NC
Benjamin Franklin Plumbing - Wilmington, NC
Benjamin Franklin Plumbing - Wilmington, NC

Reviews

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Best

The service was excellent. Martin is very skilled at what he does. I spent the whole day with him and he is on task and efficient. Does things right and is a good advisor for plum...

Worst

I expected a plumber not a used car salesman. Trying to push service plans is borderline harassment. By the way my garbage disposal still doesnt work. Will not call Ben Franklin ...

Review of BFP 10/5/2018

The service was excellent. Martin is very skilled at what he does. I spent the whole day with him and he is on task and efficient. Does things right and is a good advisor for plumbing issues. more

Fantastic Service 8/28/2018

Prompt, courteous, and neat. Martin was very nice and extremely efficient. He cleared a very stubborn drain! I am grateful his professionalism. We will definitely use Benjamin Franklin Plumbing whenever we need anything done in the future. more

Excellent service and company 8/15/2018

Bryan was informative and definitely knew what he was doing. Gave me information that made it easier for me to make a decision on what I wanted done. He was very polite and professional and I will use this company again. If all the people are like the ones from the initial phone call through the service call, I don't see any reason to go to another company. Excellent job and everything works great, just like new. They left the areas very clean as if they were never here. All I can think to sum everything up is, thanks very much for such a great job and giving me valuable information without any pressure. Great doing business with people like this. Again, thank you. more

A great job 7/20/2018

Brian did an excellent job while installing a new garbage disposal. He was efficient and friendly as well as helpful making it a stress free operation. I would recommend him in a heartbeat. more

Fiixed our leaky toilet 7/4/2018

Martin was great. He fixed the problem and explained what he was doing. more

Replace outside bib 6/20/2018

Martin did a great job on replacing the bib and he also really helped us out of a pickle by fixing our drain that we couldn't open anymore, just because he was there and he explained how it worked and how I can fix it myself next time. And above that answered some other questions I had about the plumbing around our house, which was extremely helpful to us. Great, great job! more

First rate service. 5/15/2018

I couldn't have asked for a more professional repairman. Martin was first rate!! more

Ben Franklin Plumbing Service Rep., Geoffrey Vance 4/4/2018

Geoffrey Vance came to our home twice, first to identify our plumbing problem, and secondly, to fix the problem. He was friendly, courteous, and knowledgeable. We put our confidence in him and were not disappointed. Based upon what we observed, Geoffrey is an asset to the local Benjamin Franklin Plumbing Co. Also, we are pleased with the work done and would use this company again. Ken and Kay McIntire more

Great work and very professional! 11/15/2017

I had a wonderful experience with Benjamin Franklin plumbing. Martin and Ben were the technicians who replaced my hot water heater. Martin was very thorough and took his time explaining the assembly process as well as financing options. I'm glad he took the time to explain how hot water heaters work and pitfalls to look out for. I learned a lot and will for sure use this company again. Both technicians arrived on time and were very friendly and professional. A+++! more

Job done for Roger Lewis 10/11/2017 10/11/2017

Casey did a smart and efficient job on my leaking toilet today. He tries to be as helpful as he possibly can.. more

Excellent service 10/11/2017

Casey came on time, called before he came, was personable, pleasant and fixed the toilet issue at a reasonable cost. Very pleased with the service. more

Excellent service every time! 9/15/2017

I tend to panic seeing water all over the floor - but knowing that Ben Franklin is coming gives me security and peace of mind. I know I will get a fair price and explanation of the work that needs to be done. That all the parts are in the truck - and the service will be on time. Tim, my latest service pro was very efficient - and worked quickly to resolve my problem. Friendly and cheerful, he left me smiling. Great company! more

The best. 9/1/2017

Paul was great. He provided us with multiple options for repair. He performed the work on time and did a great job. Paul was easy to talk to, with a good sense of humor. It felt like a friend I haven't seen in years was fixing my water heater. more

Five Star Job 8/25/2017

Paul did a great job installing my new disposal. He was very friendly and out-going. - neat and tidy too! more

Tim W 7/25/2017

Tim was punctual, polite and friendly and knowledgeable. He knew instantly what was wrong and how to fix it and he had the materials with him to complete the job right then. No return visit required. Very happy I called them more

Fast service in an emergency 7/12/2017

My water heater burst and PJ with BFP was an excellent salesman and installer. Very friendly, I don't have the time or patience anymore to fix these things. PJ got out the old unit and re-plumbed to a new location. I went with a hybrid unit and I'm pleased with its output. I will call them again for my next plumbing issue more

More time spent on selling service plans than doing the work expected 7/11/2017

I expected a plumber not a used car salesman. Trying to push service plans is borderline harassment. By the way my garbage disposal still doesnt work. Will not call Ben Franklin again more

Fixing a leak on my washing machine and replacing my toilet. 5/12/2017

c did an excellent job at my house, fixing a leak on my washing machine and replacing my toilet. They were on time and very efficient. PAUL PALVA was very professional, as well as his assistant. He gave me detailed options in a very understandable manner. I'm happy to recommend them. In September of last year I had a leak of my water heater and Benjamin Franklin Plumbing replaced it, doing a very satisfying job, which was the reason I used them again this time. In that occasion the plumber was named MARTIN, also very efficient and informative. Rolando Figueroa Wilmington, NC 28405 more

Great Service 3/7/2017

Benjamin Franklin Plumbing technician Bryan Taylor came today to follow up on a previous call. He was extremely courteous, did a great job, and also fixed my outside faucet that needed to be replaced. He gave me an estimate and did the repair on the spot! Very pleased with the service provided today and I will call BFP again and always ask for Bryan! Laura Aley more

Great Service!!! 2/27/2017

I originally called Benjamin franklin plumbing to help me clean out my kitchen pipes. I have an older house with cast iron plumbing. They quoted me at a price I felt was too high (turns out it wasn't). . . Then I called another company and they made the problem worse and said I had to replace all the plumbing in the house. I called Benjamin Franklin back and they saved the day!!! They fixed the problem entirely without replacing the lines. They saved me Thousands!!! I should have stuck with them the first time around. And their customer service was incredible!!! They cleaned up after themselves and even wore little booties to cover their feet when they entered the house! more
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Owner Message

  • How do you know a company cares about the quality of their work? They stand behind it - thats how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed! It is the Benjamin Franklin Plumbing difference that keeps our customers happy and satisfied. We pride ourselves on our on-time guarantee, skilled professionals, clean and friendly plumbers, and Straight Forward Pricing. You are our number one priority and we are determined to provide an experience that exceeds your expectations and solves your plumbing problems. Experience the Benjamin Franklin Plumbing difference in your area today!

Additional information

  • Hours:

    tue 7:30am-5:00pm;wed 7:30am-5:00pm;thu 7:30am-5:00pm;fri 7:30am-5:00pm;
  • Payments:

    American Express, Discover, Master Card, Visa
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