I have been getting brazillian waxes from them for a few years now and I've always had a pretty positive experience. Anyone who has gotten a brazillian wax knows how...embarrassing...the process is, but the staff has always made me feel so comfortable. They make it as quick and painless (it still hurts, don't get me wrong) as possible. Very professional and friendly. They are also very clean (always wash hands, wear gloves, don't double dip spatula in wax...). Some times they miss a few hairs and I have to touch up a bit at home, but it has never been a big deal. There is a lot of pressure to try on makeup and buy products, but I'm guessing they work on commission, so you can't really blame them. All and all, good place.
Pros: friendly staff, relatively innexpensive wax
Cons: lots of pressure from staff to buy products