I had done a little bit of research before going here and all the reviews seemed great, their website promoted a 35 dollar walk in wash, cut, and blow dry, so I figured I'd check it out. When I got there, they told me the special price was only for their other location and I had to pay 65 bucks. Okay, fine. I'll do it. I'm willing to put forward a few extra bucks for a good hair cut.
I got my wash done, and went to sit in a chair, all the while my stylist talked on her cell phone, and they didn't even wipe off the chair. There was hair clippings everywhere. As I sat down, I realized, they were actually everywhere. Hair had accumulated in their cubbies, and I mean a lot of hair. They probably had never cleaned their cubbies. The scissors or brushes didn't appear to have been cleaned (Didn't notice this until they were cutting my hair) and while I was describing what I wanted done, the stylist seemed condescending and rude. When I asked a couple of questions during the hair cut she snapped at me, and I learned to keep my mouth shut. I should have just left, but I'm not one to make a fuss, so I endured this. Why? I do not know. The hair clippings everywhere should have been a red flag to leave. The stylist actually stopped to answer her phone during the cut too, by the way.
I would never go back here. If you do not believe me, walk in there and ask to just look at the place, you'll see all the hair littering the salon, and if they can't take the time to sweep up after a styling, or wipe off a chair for their guest, I'm not taking the time to get my hair cut there. Don't do it. I don't know about their other location but the Upper East Side is horrible!
Cons: Dirty, rude, and over priced