I am only 32 yrs old, and a rolex collector. I went into Ben Bridge about 6yrs ago to buy a Rolex because I didn't want to give TOURNEAU the business since they have bad customer service after the buy. Since I look so young and wear a t-shirt, jean, and tennis shoe they didn't pay attention to me. There was a older couple sitting there looking a very nice size diamond thru the microscope. So I was being nosey and started to get closer to see the diamond but keeping at least a 3 feet distance from the couple. The gentlement behide the counter call security on me and the intercom came on, which was 1 of the biggest insult to me. I was really sad after that and disappointed, but i wanted a new rolex. So after that i left the store and went across the street to Thomas Markle and bought me a stainless steel diamond dial Rolex. They treat every customer like a value customer no matter how they look. And the best things about this whole experience was last yrs. Mr. Markle gave me the chance to buy a stainless steel DAYTONA, the hardest rolex to get. I have buy over 10 rolex from THOMAS MARKLE, and many other jewerly and they provide service after the service. The same thing happen to me at ADVANTAGE BMW, and I left and went to BMW OF HOUSTON NORTH and purchase a car that same day. The moral of the story is, you don't have to be older and in a suit or tie to own the finer things in life. BEN BRIDGE is just a nice jewerly store that will sell you a watch, they won't even polish your watch for free if there is a scatch and care less bout you after the purchase. I believe we should all support the smaller business and the underdog.
Pros: nice rolex selection
Cons: bad service and judgement