The furniture store is run by a couple. They have some samples of furniture but you usually just go through their catalogs and fabric samples to get what you want. I find their prices competitive and I find them very helpful.
I have ordered a computer armoir and two custom beds, (I chose the upholstery and steel color for each bed). I plan on ordering more as I need it since I haven't had any issues with them so far.
If you do order a few items at one time, dicker with them to throw in shipping ($60) for free. They don't come down on their prices at all: I've tried.