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Bell Ambulance - 8 Reviews - , Milwaukee, WI - Ambulance Department Reviews - Phone (414) 264-2355

Bell Ambulance

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Milwaukee, WI 53202
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(414) 264-2355
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Best

First off, they have a fleet of 40 ambulances, more than the fire department, meda-care combined, yup, you may see them in accidents, it happens, i'd be willing to bet they have m...

Worst

My mother is 97 years old and terminally ill in Home Hospice. Bell was called by the hospice company on 1/1/16 at 8:15pm to transport her to the hospice unit for a 5 day stay for...

Caused Injury to a 97 year old hospice patient While transporting 1/5/2016

My mother is 97 years old and terminally ill in Home Hospice. Bell was called by the hospice company on 1/1/16 at 8:15pm to transport her to the hospice unit for a 5 day stay for Respit so the family could have a rest. She has been totally bedridden without sitting in a chair & totally dependent on us moving her for the past 6 months. As soon as the chief EMT walked in, he announced he would use the "Stair Chair" without even assessing the patient. I explained that is not a good idea because of her fragility and she has not sat up in 6 months. I said they always transfer w/ a gurney. He said it is 170 lbs & he will not wrench his back taking it up the 2 stairs on the porch. They insisted on taking her in 20 degree weather with no covers. We arranged for covers plus a hat for her head. She was strapped w/ 2 straps crossing her chest & could not support her weight or head easily without slouching forward against the straps. Instead of carrying her, they wheeled her out the apt., out the front door with no gurney waiting at the front door. Carried her down the 2 steps & then wheeled her down the sidewalk, down the broken blacktop road past 2 parked cars to the back of the ambulance in the bitter cold, at least 75-100 feet & then transferred her to the gurney. She moaned in pain all the way every time they hit a bump, which was all the way. Her face was full of pain. I was afraid she would die on the way to the facility. The next day she woke up w/ sever back pain & had to receive 3 doses of morphine to control it, moaning all the time. She never had this kind of pain or any morphine before this. After that, she slowly became unresponsive because of the trauma. All the nurses and media contacted are outraged by the negligence & lack of empathy for the terminal elderly patient that was exhibited. I am in the process of contacting State license board and other agencies to complain. These 2 EMT's must be disciplined and/or discharged for the injury they caused, otherwise they may kill someone. HELP! more

Bell will fleece an elderly cancer patient, what will they do to you? 5/9/2013

In May of 2011, my mother was admitted to Wheaton Franciscan hospital in St Francis WI. She was treated there and released by Wheaton Franciscan to another facility, The Terrace Wheaton nursing home on 3/24/2011 Wheaton Franciscan contacted Bell Ambulance to transport her the 0.42 miles to their other facility essentially across the parking lot. This was a non-emergency transport and was arranged entirely by Wheaton Franciscan. We had made arrangements for a different transportation service to accommodate Beverly. Additionally, she had her own portable oxygen that she carried with her, and was with her at the time of transport. For this trip, Bell charged her $830.70. This is $674.25 for the non-emergency base rate, $19.95 for mileage, $96.50 for oxygen, and $40 for disposables (gloves). She passed away shortly after. I contacted Bell via telephone and letter in an attempt to resolve the matter offering to pay reduced charges. I received a response letter from Kathy Fields on 8/31/2011 saying essentially that the charges are fair, and they will not reduce the bill. I have been disputing these charges since then as Beverly did not authorize the transportation (she was suffering from brain cancer and would've been unable to) and had transportation of her own in addition to oxygen of her own. This is a nice scam Bell has going where they can charge a patient for non emergency services, and the patient has no means to even refuse the services. more

Bell will fleece a terminally ill cancer patient 5/9/2013

In May of 2011, my mother was admitted to Wheaton Franciscan hospital in St Francis WI. She was treated there and released by Wheaton Franciscan to another facility, The Terrace Wheaton nursing home on 3/24/2011 Wheaton Franciscan contacted Bell Ambulance to transport her the 0.42 miles to their other facility essentially across the parking lot. This was a non-emergency transport and was arranged entirely by Wheaton Franciscan. We had made arrangements for a different transportation service to accommodate Beverly. Additionally, she had her own portable oxygen that she carried with her, and was with her at the time of transport. For this trip, Bell charged her $830.70. This is $674.25 for the non-emergency base rate, $19.95 for mileage, $96.50 for oxygen, and $40 for disposables (gloves). She passed away shortly after. I contacted Bell via telephone and letter in an attempt to resolve the matter offering to pay reduced charges. I received a response letter from Kathy Fields on 8/31/2011 saying essentially that the charges are fair, and they will not reduce the bill. I have been disputing these charges since then as Beverly did not authorize the transportation (she was suffering from brain cancer and would've been unable to) and had transportation of her own in addition to oxygen of her own. This is a nice scam Bell has going where they can charge a patient for non emergency services and the patient has no means to even refuse the services. more

get over it 11/27/2011

First off, they have a fleet of 40 ambulances, more than the fire department, meda-care combined, yup, you may see them in accidents, it happens, i'd be willing to bet they have more driver training programs, and safety measures than the fire department. As far as the neighbors? I'm betting Bell was there long before they moved in, should have done your research before moving to the area. The Bills? Determined largely by their contract wth the city. When it comes to private ambulances, no one provides more training, has nicer ambulances, an better equipmnt, also, no one pays their employees more, or has better benefits for their people. When Flight for Life isn't flying, who gets the call? The Critical Care Paramedcs from Bell. Even Childrens Hospital trusts only Bell with their transfers. more

Crashed ambulance 7/5/2011

In the last year, I have witnessed 2 totaled out bell ambulance's crashed on the streets of milwaukee.... If it says bell on the side, get out of the way!!! more

Horrible Company 3/30/2011

They will over charge you, what a joke. EMS personnel are all burnt out from running non-stop, very high turnover rate. Do yourself a favor and take yourself to the hospital or call a limo it will be a lot cheaper. more

Bell = No Good 2/18/2011

Bell does not have a good reputation. They are abusive to the community around which they operate their ambulances and are hostile to their neighbors. They park their abulances and personal vehicles all over the area and are rude if approached on the subject. I would not trust them to get me to a hospital if they can't have any consideration for their neighbors. HORRIBLE. more

Do Not Recommend 1/30/2007

Working with Milwaukee EMS, I here more complaint about Bell AMbulance. They are not a welcomed service throughout the Milwaukee HospitalSystem, not popular with the Milw FD, high employee turn around, poor additude towards it's cutomers and patients. If there was a scale of negative stars, they would rate -3 stars. more
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