I wish I had read he previous reviews prior to buying an express deal directly from Beleza's website, as I would have certianly saved my money and spent it else where. Much like previous reviewers I had a similar experience. You can find more reviews on yelp for their previous location that are the same.\r
While it is possible to get an appointment, they make it quite difficult. When I purchased the deal I purchased it for myself as well as, a friend for a girls afternoon out. They are unable to accomodate more then one person at a time. Which becomes a challenge, but can be accomodated if you have the time. The first attempt to make an appointment, I was rudely told to do so through their website. I explained I was trying to set a time for two people at once. This seemed to have burdened the person who answered the phone but none the less made the appointments. Several days before our appointment (which was made several weeks in advance)my friend received a phone call that our appointments were canceled as the salon would be closed to attend training. My sister is a stylist has been in the beauty profession for 10 years and there is plenty of advanced notice to attend trade shows and trainings, this information would have been known well in advance of the booked appointment. However that is not all, they had originally booked the appointment the wrong day and called my friend harrassing her for not showing for her appointment which was made in error on their part demanding money because she didn't cancel. That is strike two. In order to finally get an appointment that worked for them we ended up having to take time off work. As it seems they aren't really open the posted hours. \r
Now to the appointment it self. Same attitude you get when you call is also the same welcoming reception when you walk in the door, less then enthusiastic. I paid $29 for a mani/pedi and brow shaping. You get what you pay for folks and I would say that I am less then happy with the outcome. For $35 I can visit the shop near home (without all the hassle and I will going forward). My advice would be to do it at home yourself as I could do just as good of a job on my own. My nails were not filed evenly nor were my toe nails and I have had to go back and retrim and file them. The polish bubbled (not allowing enough dry time between coats) they don't soak your fingers. The water in the my foot tub was so hot that I literally looked like a lobster for several hours. My friend and I walked out saying thank god we used the deal and we won't be back.\r
I thought the point of having specials is to drive traffic, gain clients to improve over all business. This apparently not so for this shop they are just unprofessional rude and really do a poor job.