We had Hansen Bros. in Lynnwood move my mother's possessions to Las Vegas from Mill Creek, Washington, in February, 2008. The rep we dealt with, Bruce, was great. He answered all of our questions, was responsive to calls and emails, and was knowledgeable. The movers arrived promptly for the move, were friendly, precise in their record keeping, and were fast. We were told that since my mother's was a 'small load', it might take up to 12 days or so to arrive at its destination, which was fine with us. It arrived in about 5 days, which was way ahead of schedule. Nothing was broken, and we are very pleased with our experience.
Pros: Great customer service - competitive pricing
Cons: Our experience was all good