Hi Alison. My wife and I moved from San Francisco to Chicago a few years back and used Bekins. Like most moving companies, the logistics are handled by local firms so experiences can vary. That said, we were really satisfied with the level of service. Whatever you do, make sure you get multiple bids and a guaranteed estimate. The more disreputable companies can sometimes play games with the kind of estimates they make so be sure to ask a lot of questions. Prior to that move, we did an in-city move and used a local organization called Delancy St Movers (again in San Francisco). Many cities have organizations like it that help homeless men get back on their feet by giving them an opportunity to work. Our experience with them was fantastic and the price was very competitive. You might want to ask around to see if there are any organizations like it in your area. Good luck.